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If you have lost or mis-placed your emailed printable tickets, or never received them when you placed your order, please fill out this form to have them re-sent.

Please note that there is only one entry per barcode, so multiple print-outs of the same ticket will only allow one entry at the gate. Any subsequent scans will be rejected.

If you didn't receive your emailed printable tickets when you first placed your order, please ensure that your mailbox is not full and that your account will accept email from info@thequb.com - you may also want to check your junk mail folder as your tickets may already be there if they were marked as junk by your mail server.

When you submit your email address through this form, we will search the system for all emailed printable tickets to upcoming events using that address and re-send each one.

If you don't remember which email address you used, or if your email address has changed, please Contact Us with your Order Number, full name and full billing address so we can find your order and get you your tickets.


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